Supporting Member Cancelation question

[eomelche]

Thank you @eomelche for becoming a Supporting Member and helping the site!

Hi Chris, I wrote a message to your customer support if my cancellation is confirmed and have not got any reply. Could you please check this? Thank you, Best, Elena

 

[Chris W]

Hi Chris, I wrote a message to your customer support if my cancellation is confirmed and have not got any reply. Could you please check this? Thank you, Best, Elena

Hello,

I sent you a private message again right now but I also replied to your email back on January 15th right when I got your email confirming that your subscription had been cancelled. Please check your spam folder.

Your subscription has been canceled and it will not automatically renew when the time is up. Apologies for any confusion. Thank you for being a Supporting Member.

Let me know if you have any questions.

-Chris
FilmSchool.org

 

[Chris W]

Send me a private message anytime if you have any questions by clicking on my user name and selecting "Start conversation"

You can also reply at any time to the welcome conversation that was sent when you joined the site. Let me know if you have any other questions.

I usually get back within 24 hours or sometimes within the hour depending on the time. I'm in the pacific time zone PST.

 

[eomelche]

Thank you, Chris, all good! Apologies, I did not figure out how the communication works here at first. Thank you for your response

 

[Chris W]

No problem. Send me a message anytime if you have any questions.